14th of February 2020, Prague
Digital Transformation in the Financial Services Sector

The Financial Services industry is facing a series of considerable challenges including stiff competition from innovative new companies and disruption of traditional values and services.  In response, the industry must urgently adopt new technologies including BigData, AI, Machine Learning and Blockchain.

The second edition of 'Transformace' will once again discuss the most up-to-date topics in digital transformation in the Financial Services market, featuring leading Czech and Slovak Banks, Insurance, BigTech, FinTech and InsurTech companies.

This event was great, the quality demonstrated by the large number of delegates. Well structured, fast paced and at a great location. Keep it up!

Vlastimil Nigrin, Member of the Board of Directors and Deputy General Manager, Hypoteční banka

  All sessions in Czech unless otherwise stated in the programme.
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Speakers include

Albert Piet van Veen
COO & Board Member
MONETA Money Bank

Peter Golha
Head of Retail Products Division
Tatra banka

Michal Vodrážka
Head of Payments Regulation and Financial Innovations Division
Czech National Bank

Pavel Novák

Filip Hanzlík
Leading Lawyer
Czech Banking Association

Dominik Stroukal
Chief Economist

This event last year

This event last year attracted 18 Czech and Slovak banks, 12 insurance companies, 24 FinTechs, 17 legal and consultancy firms and 215 delegates in total.

We have attended dozens of similar events in the Czech Republic but Transformace 2019 was by far the best.

Jan Šovar a Ondřej Mikula, Partners and Lawyers, FINREG PARTNERS

About SmithNovak

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All sessions in Czech unless otherwise stated in the programme.

Block 1: Czech and Slovak Market Update
Digital Transformation in numbers: How Has the Financial Services market Really Changed?
Panel Discussion
  • Czech vs. Slovak digital transformation - what new developments has the market experienced in the last year? What can we learn from each other and where can we find inspiration?
  • How do European regulations, led by PSD2, transform the digitisation of financial services? Are market players sufficiently open and ready for full implementation?
  • What does the introduction of the banking identity mean for the Czech market and are banks ready to use its full potential? What is the situation in Slovakia?
  • What impact will the simplification of the on-boarding process as a result of BankID have on customer loyalty? How to survive customer churn and the battle to retain clients?
  • How is digitisation changing the insurance industry and insurance products? Is the market ready to open itself to new FinTechs and InsurTechs?
Coffee Break
Block 2: Bank ID: Impact on the Market
BankID: How to Make the Most of Its Potential?
Panel Discussion
  • How will bank identity transform the financial services sector? Is the market prepared and ready?
  • Is there good communication between all players across the entire financial industry? How fast will full implementation be?
  • Are Czech clients ready to use BankID? Does the Czech market have the potential for blanket employment of digital identity?
  • How do banks prepare for the consequences? Can BankID lead to loss of client loyalty and ultimately, transformation of traditional banks?
Short Break
Block 3: Digital Transformation as a Change of Mindset
Digital Transformation Is Done. What Is the Next Step?
Panel Discussion
  • Does the Czech financial services market already believe in the power and necessity of digital transformation, or is it perceived as an inconvenient must?
  • Where are the opportunities for significant cost reduction?
  • What, if any, has been the real impact of a shift towards agile management?
  • Are traditional financial services institutions still maintaining their position as the most active players in the market, or is the FinTech scene already catching up?
Block 4: Conversational AI in Financial Services
AI & Machine Learning: A Recipe For Effective Cost Reduction
Cyber(un)security - The Dark Side of Artificial Intelligence?
What is the Future of Conversational Banking?
Panel Discussion
  • Why has the debate on artificial intelligence in financial services recently become less prominent? Is it already a regular part of processes or is it still not ready for wider practical use?
  • Where does the Czech/Slovak market use of AI conversational technologies stand in relation to the rest of the EU? How big is the barrier resulting from that the complexity of the Czech and Slovak languages?
  • What direction will AI in the banking and insurance industry take in the near future? What opportunities and new threats await the financial market?
Coffee Break
Block 5: Open banking vs. reality
Case Study: FinTech Life Before And After PSD2 License
Panel Discussion
  • How open is Czech banking and is it perceived as an opportunity or as an unwanted breach of personal space?
  • Is there good communication between FinTechs, banks and the Regulators? Can we expect a unification of API interfaces and the data provided by banks?
  • What is the main benefit of open banking market players? Should financial services open beyond their responsibilities?
  • How open is the Czech client? Are they willing to share their data with a non-banking company for an interesting product?
End of the conference

Participants last year included

Andel's Hotel Prague
Stroupežnického 21
150 00 Prague 5
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Located in the popular 'Andel' district, the Vienna House Andel’s Prague stands for design, modern architecture and a warm welcome. Ideally suited for business travellers and holiday makers alike, both the hotel itself and the apartment complex are surrounded by cool shops, boutique stores and trendy restaurants, and the Old Town is within a walking distance.

Book a discounted room at the Andel's Hotel Prague taking advantage of preferential rates we have negotiated:
Please use this online form.

Delegates will include


Building Societies
FinTechs, Start-ups
Consumer Credit
Alternative Lenders
Legal Firms


Digital Transformation
Change Management
Risk Management
Product Management
Security and Fraud
IT and Development
575 EUR +VAT per person

Special offer: 3 for 2

Register two delegates and get a third for free using code ‘T32‘ in the ‘Note‘ field of our Online Booking Form.

This discount is only available when all three delegate names are listed in ONE online booking/registration form, and cannot be claimed retrospectively or combined with other offers.

Price includes

  • Entrance to the conference venue
  • Access to the Conference App
  • Refreshments including drinks
  • Lunch


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